UC key to improving service delivery
The central role of government is service delivery to its customers – namely the citizens of South Africa – and two of the primary directives of government are education and healthcare. However, delivering these services presents a number of challenges,...Functionality a key contact centre driver
Technology upgrades and migration to IP/SIP are key drivers for the contact centre systems market in Europe, Middle East and Africa (EMEA). Revenue growth in the analytics segment is robust, followed by the quality monitoring (QM) segment. Despite the presence of...Snapdisk introduces new backup service
With the holiday season upon user, there is no excuse not to implement a backup plan for all photos, videos, and other important digital documents. While keeping data on a USB storage drive is handy, it is not the most secure way to store it. Physical backup devices...DCC delivers new WD hard drives
Distributor Drive Control Corporation (DCC) is now delivering the latest version of Western Digital’s My Passport Edge portable hard drives for PC and Mac. The 500Gb My Passport Edge features a USB 3.0 interface for fast read/write speeds, a sleek and ultra-slim...Panda releases Cloud Antivirus 2.1
Panda Security has launched a new version of its free cloud-based consumer antivirus service, Panda Cloud Antivirus – which recently earned yet another Advanced+ rating in the latest independent tests by AV Comparatives.org. The newly released Panda Cloud Antivirus...